This is a true story. It happened (or is happening???) to some one you know. Yours truly.

Jamba Juice is a smoothie chain. My favourite drink is a medium carrot and oragnge juice. Yummo. Ok, so last week I go into Jamba and am told about a special offer- get a free smoothie if you buy a Jamba card for $25. The card works like a voucher so I thought why not… They don’t expire and I go there often enough. Going through the process, the machine (or whatever it is that activates these cards) refuses to work. So I said, don’t worry about it, I will just buy a single medium carrot and orange juice. The lady serving me felt so bad that the card didn’t work that she gave me the juice for free anyway!

A few days later I go back to the same branch and, recognizing me, the lady said the machine is now working and I can get the card. Great. Especially considering I had already had the free juice. But she gave me another free one anyway.

A day or two after that I pop into another Jamba branch (going through a carrot-orange obsession at the mo) and order a medium carrot and orange juice. They by mistake made a a large (which in American terms is HUGE), apologised and gave me the large at no extra cost.

The next time I go to Jamba, yet another branch, the exact same thing happens.

And wait, the story does not end there…

Yesterday I ran into Jamba before calss to get, yes, you guessed it, a medium carrot and orange juice. But alas, they had run out of carrots. The lady that was serving me (the original one) felt so bad that she gave me a voucher for a free smoothie next time I go in!